Shipping policy
Global Shipping for Anime and Game Collectors
yohootshop is a professional manufacturer of high-quality 1:6 scale metal collectible replicas inspired by anime and game culture. We ship internationally from our logistics center in China.
1. Shipping Destinations
We offer international shipping to multiple countries and regions, including:
• North America: United States, Canada, Mexico
• Europe: United Kingdom, Ireland, Germany, France, Spain, Italy, Netherlands, Belgium, Switzerland, Sweden, Finland, Denmark, Norway, Poland, Portugal, Czech Republic, Iceland, Vatican City
• Middle East: United Arab Emirates, Saudi Arabia, Israel
• Asia-Pacific: Australia, New Zealand, Japan, South Korea, Hong Kong SAR, Malaysia, Singapore
Available shipping destinations may vary depending on your location at checkout.
2. Currency & Pricing
All product prices, shipping fees, and applicable taxes are displayed in your local currency based on your shipping destination.
Currency conversion is handled automatically through Shopify Payments.
Examples:
• United States: USD ($)
• United Kingdom: GBP (£)
• European Union countries: EUR (€)
• Australia: AUD ($)
3. Shipping Costs
Shipping costs are calculated automatically at checkout based on:
• Shipping destination
• Order weight and size
• Selected shipping method
Free shipping eligibility, if available, will be clearly shown at checkout in your local currency.
Free Shipping on All Orders
4. Order Cut-off Time
Orders placed before 11:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will be processed on the same business day.
Orders placed after this time will be processed on the next business day.
5. Order Processing Time
• Standard processing time: 1–3 business days
• Promotional periods or special circumstances: 3–5 business days
After shipment, a tracking number will be sent automatically via email.
6. Estimated Delivery Time
Delivery times vary depending on destination and shipping method:
• Standard Delivery: approximately 7–22 business days
• Express Delivery: approximately 7–15 business days (additional fee applies)
Delivery times are estimates and may be affected by customs clearance or local carrier delays.
7. Customs & Duties
International shipments may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the responsibility of the customer.
All items are declared as "collectible decorations" for customs purposes and comply with general international shipping regulations.
If a shipment is detained by customs:
• A free reshipment will be provided if applicable
• A full refund will be issued if the issue is not resolved within 15 days
8. Packaging Protection
All collectible replicas are securely packaged using:
• Professional-grade bubble wrap
• Waterproof outer packaging
If you have any shipping-related questions, please contact us at service@yohoot.com.